Our orders are packed and shipped from Monday to Saturday. We endeavour to ship all orders out on the same day that they are received, provided it is before the last post of the day. For orders placed on a weekend, we will post within 2 to 3 days.
As soon as your order ships, we will send you a confirmation email. On some occasions, orders may ship in multiple packages.
We do not ship Sundays or Bank Holidays. If your order requires additional information to fully process, we will be in touch by email. If an item is out of stock, we will email to let you know when it will be available; we can provide a refund instead if requested.
We deliver orders to Great Britain (England, Wales, Scotland and Northern Ireland) with a shipping time of 2 to 3 days and postal charge of £3.50.
For Europe, the delivery time is 5 to 7 days and shipping costs are based on the destination. For more information or any questions, contact firstname.lastname@example.org.